11 Dec 2024 06:34 PM
That's quite funny all I have had is around 3 text saying the same thing, I would love the fault to be in the cabinet, if that's the case why don't they get an engineer to check it's not a fault in the cabinet.
11 Dec 2024 07:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chloe142 wrote:
That's quite funny all I have had is around 3 text saying the same thing, I would love the fault to be in the cabinet, if that's the case why don't they get an engineer to check it's not a fault in the cabinet.
I doubt it is, in your case.
12 Dec 2024 08:52 AM
Credit to Sky - my phone line started working last night - so obviousluy something was being done.
12 Dec 2024 04:41 PM
I've had this problem with my phone line, They asked me while talking to them to send 3 photos which I did so it could be esculated, and today received a text asking me to ring them, they gave me a list of instructions which I carried out and it's still the same. I have a dial tone, it dials the number then goes straight back to the dial tone, they've even tried ringing the phone and they could'nt get through.
They said if the above didn't work to contact again to provide more photos, but what else can they do?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion