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Discussion topic: Reschedule engineer date

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This message was authored by Ruslan21 This message was authored by: Ruslan21

Reschedule engineer date

Visit must be today, but nobody came

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This message was authored by Mark39 This message was authored by: Mark39

Re: Reschedule engineer date

Posted by a Superuser, not a Sky employee. Find out more

What was the visit for?

Ruslan21
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This message was authored by Ruslan21 This message was authored by: Ruslan21

Re: Reschedule engineer date

The visit was for connect WiFi 

This message was authored by caesarome This message was authored by: caesarome

Re: Reschedule engineer date

Posted by a Superuser, not a Sky employee. Find out more

Does anythig appear here for you:

 

https://www.sky.com/ordertracking

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Ruslan21
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This message was authored by Ruslan21 This message was authored by: Ruslan21

Re: Reschedule engineer date

So it shows that the visit was supposed to be today from 1 to 6 pm

This message was authored by Mark39 This message was authored by: Mark39

Re: Reschedule engineer date

Posted by a Superuser, not a Sky employee. Find out more

@Ruslan21 wrote:

The visit was for connect WiFi 


I'm assuming you mean Superfast broadband? If you have a telephone socket, a visit to your home probably wouldn't be necessary. Ypur broadband service can usually be activated remotely.

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