Discussion topic: Receiving calls to wrong number

This message was authored by: Peter.D · ‎25 Jun 2023

We have been receiving calls to our landline over the past couple of days not intended for us. On phoning the home number from my mobile, I get through to a complete stranger. It appears that the number has been changed without our knowledge.

This message was authored by: Daniel0210 · ‎25 Jun 2023

@Peter.D

If you dial 17070 from your landline there should be an automated message which includes your landline number. Have you recently moved to Sky Broadband/Talk or changed your package or moved address?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Peter.D · ‎25 Jun 2023

No, we've been at the current address with Sky for 9 years so it's not a new customer situation.

This message was authored by: Daniel0210 · ‎25 Jun 2023

@Peter.D

So when you dial 17070 is the number mentioned the number you're expecting?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Receiving calls to wrong number

Receiving calls to wrong number

All Replies

Re: Receiving calls to wrong number

Re: Receiving calls to wrong number

Re: Receiving calls to wrong number

Was this discussion not helpful?

Search Sky Community

Start a new discussion