30 Sep 2022 06:51 PM
I am having this same issue, a week ago or so an openreach engineer came out, said all the landline was fine no issues and now if i call landline engaged tone and i cannot dial out
Nothing has been changed since a week and no upgrades to package either
Can someone help
Did line check status and everything is good and up and running, did troubleshooting disconnecting everything turn on and turn off tried different phones and still nothing. I do not have internet calls so this is nothing to do with the issue @Addie15 can you assist please
30 Sep 2022 07:51 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
01 Oct 2022 08:20 AM
Posted by a Sky employeeHi there, thank you for escalating this. We have sent an invite to kidster123.
01 Oct 2022 10:38 AM
Posted by a Sky employeeUpdate-We have booked an engineer for this issue, hence we are closing this chat as it has reached a resolution on our end. Please reach out if we can help with anything else. Thank you.
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