Discussion topic: Re: Broadband down but testing ok. Phone not working

This message was authored by: glowjangles · ‎18 Oct 2024

Broadband and tv is working, home telephone is not working ?

This message was authored by: Daniel0210 · ‎18 Oct 2024

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎18 Oct 2024

@glowjangles

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎18 Oct 2024

What's the background to this? Are you new to Sky Broadband/Talk (landline)? If so, when was your service activated? Is your phone plugged into your broadband Hub? Is your Hub black or white?

Discussion topic: Re: Broadband down but testing ok. Phone not working

Re: Broadband down but testing ok. Phone not working

Re: Broadband down but testing ok. Phone not working

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Re: Broadband down but testing ok. Phone not working

Re: Broadband down but testing ok. Phone not working

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