This discussion topic has been answered Discussion topic: Re: Broadband down but testing ok. Phone not working
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Message posted on 18 Oct 2024 12:51 PM
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Message posted on 18 Oct 2024 01:50 PM
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Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 18 Oct 2024 01:50 PM
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Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 18 Oct 2024 01:50 PM
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Re: Broadband down but testing ok. Phone not working
What's the background to this? Are you new to Sky Broadband/Talk (landline)? If so, when was your service activated? Is your phone plugged into your broadband Hub? Is your Hub black or white?
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