Discussion topic: Phone not working
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Message posted on 05 Dec 2022 02:45 PM
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Phone not working
My phone line had just gone down and I have an emergency alarm attatched to it. It keeps saying the phone line is not connected. Can you please check my phone line
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Message posted on 05 Dec 2022 03:23 PM
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Re: Phone not working
As customers here, we can't do that for you. Try the connection test here. If it detects a fault you'll be able to book an engineer there and then.
If not you'll need to contact Sky to report a fault. If you don't have the means to do so, we can alert Sky here and they may be able to help via the Community's online messaging service.
https://www.sky.com/help/articles/broadband-diagnostic-start
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