Phone not working

[Cardz]

My phone line had just gone down and I have an emergency alarm attatched to it.  It keeps saying the phone line is not connected. Can you please check my phone line 

[Mark39]

As customers here, we can't do that for you. Try the connection test here. If it detects a fault you'll be able to book an engineer there and then.

If not you'll need to contact Sky to report a fault. If you don't have the means to do so, we can alert Sky here and they may be able to help via the Community's online messaging service.

https://www.sky.com/help/articles/broadband-diagnostic-start