Phone line not working

[Bharat5]

Hello.

our phone line isn't working, tried the troubleshooting guide and checked everything but still no luck. 
Can anyone pass this on to Sky team?

Thanks

[Mark39]

Any recent changes to your broadband subscription?

[Bharat5]

No, there hasn't been any recent changes to broadband 

[Mark39]

Ok, I've flagged your post to Sky and a Community adviser may be able to help you via private, online messaging later today. Look out for a blue/red chat 'bubble' towards the bottom of the page and an email inviting you to chat online. Replies from Sky may not be instant, so check back from time to time for updates.

For the detail of how it works see this guide:  https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Thank you for escalating this. We have sent Bharat5 an invite to chat 🙂 

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks