Phone interference - elderly customer needs face-to-face help

[HelpNeeded3]

I am in my 80's with poor eyesight and I need face-to-face help to test and fix phone line interference. 

The interference has been getting worse over the last two weeks and most calls are impossible.

Being elderly, I rely on my landline. 

Please help.

[Mark39]

Welcome to the Community @HelpNeeded3.

Just so you know, we're mainly customers here.

Can you tell us more about what the interference sounds like?

And can you try the simple connection test here, by clicking on the 'test my connection' button? If  a fault is detected, you'll be able to book an engineer online.

https://www.sky.com/help/articles/broadband-diagnostic-start

Let us know how you get on.

[Daniel0210 · Accepted solution]

@HelpNeeded3 

With your sight issues it may be worth being registered with the Sky Accessibility Team who may be able to help in the future. Once registered there are also different methods of communication with this team
https://www.skyaccessibility.sky/