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Discussion topic: Phone installation

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Message posted on ‎08 Sep 2025 06:08 PM

Phone installation

The engineer came today and installed the new sky hub, the landline phone is not working. I have been through the guides and tried every which way of plugging things in and it's still not working.

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This message was authored by: Daniel0210

Message posted on ‎08 Sep 2025 06:23 PM - last edited: ‎08 Sep 2025 06:25 PM

Re: Phone installation

Posted by a Superuser, not a Sky employee. Find out more

@Vypa84 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


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This message was authored by: Vypa84

Message posted on ‎09 Sep 2025 08:03 AM

Re: Phone installation

Yes I followed the instructions on plugging it in to the hub. If it takes a while to settle in and work I'll wait if not I'll try to get in contact with sky again. Hopefully get hold of someone this time. Thanks 

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