Phone Line Fault

[Lost77]

Hi

Our landline phone is saying 'Check Phone Line' and there is no dial tone.  We can't make outgoing or receive incoming calls. 

I cannot find anywhere to test the line on Sky's help page. 

Does anyone have any ideas of how to get this sorted? 

Thanks. 

[jamesn123]

Hi @Lost77 

You can check the status of your local area and run tests here https://www.sky.com/help/servicestatus/broadband-and-talk 

[Tom-W19]

Hi @Lost77 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks