Discussion topic: Phon
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Message posted on 20 Feb 2026 06:23 PM
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Phon
I cancelled sky from my previous address but I did not want my phone disconnected my husband is living there and need the phone for health issues I don't have a phone at this address the hub is in the attic and a sky dish which should not have been put up and a hole into my new wall
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Message posted on 20 Feb 2026 07:43 PM
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Re: Phon
Your post is unclear.
@Dannyboy1 wrote:
I cancelled sky from my previous address but I did not want my phone disconnected my husband is living there and need the phone for health issues
If you cancelled Sky Broadband at that address then you also cancelled the Sky Talk landline.
I don't have a phone at this address the hub is in the attic and a sky dish which should not have been put up and a hole into my new wall
Did you have Sky Q installed there? If you did then you, or the appropriate adult you left there to deal with it should have questioned the install.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 20 Feb 2026 09:10 PM
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Re: Phon
@Dannyboy1 If you did a Home move then as @Daniel0210 all services at your old address would be cancelled and setup at your new address, if you moved Sky Q as part of this I'd be interested to know where you expected the dish to go?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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