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Discussion topic: PAC code for landline phone

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This message was authored by: johnwm

PAC code for landline phone

I need a PAC code from SKY to transfer my landline phone number to a new cellular provider.I have a new 5G home router and want to utilise the phone feature on it and it would be very useful to retain my existing land line number

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This message was authored by: SKY1992bf

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@johnwm  You require a line takeover which has to be done at the time you place the order with the new provider, not a pac code those are only for mobile phone numbers 


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This message was authored by: GD1

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@johnwm  As advised by @SKY1992bf  there is no PAC code for landlines, you should be able to port yopur phone number to another provider who provides a phone service over landline or a VOIP provider.

 

Your post mentioned you have a 5G Mobile service, as far as I'm aware these don't come with a landline service, perhaps you could fully explain what you're trying to do?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@johnwm wrote:

to transfer my landline phone number to a new cellular provider.


I'm not aware that's possible at all, given direct cellular voice service doesn't use terrestrial numbering.  I'd think it's actually a number move to a VoIP platform, in which case the 'cellular' bit is irrelevant and a Porting Authorisation Code doesn't apply.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Mark39

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@johnwm wrote:

to transfer my landline phone number to a new cellular provider.


I'm not aware that's possible at all, given direct cellular voice service doesn't use terrestrial numbering.  I'd think it's actually a number move to a VoIP platform, in which case the 'cellular' bit is irrelevant and a Porting Authorisation Code doesn't apply.


I agree. Switching a Sky landline to a cellular provider has been asked about previously, and as I recall, can't be done.

This message was authored by: TimmyBGood

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 

 

I suspect the confusion is partly generated by companies like this:

 

https://www.smart-numbers.net/can-you-transfer-a-landline-phone-number-to-a-mobile/ 

 

who perhaps aren't entirely transparent up front that they are a VoIP provider and the 'mobile' service is an app.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: johnwm

Re: PAC code for landline phone

Many thanks for all your prompt replies.

From research on the web it seems it is possible to transfer a landline number to a mobile phone.They have the same 11 digit (including area code) format.

Just to clarify, I have no FTTP avaiable to me and for 4years I`ve had a  a simple ADSL Sky package  which is now quite old and  slow and will shortly be made redundant. So, I`ve bought a 3  5G home router which works well and I can use it anywhere with coveage in the UK.

The router , like others I`ve seen, has an enabled telephone socket for use with any Dect phone, this also works well but because of the call costs with 3  at the moment I have an ASDA unlimited calls and texts SIM installed, £4 a month. I can also use my existing DECT set up of 1 base and 3 hand sets.

Sky have almost doubled the cost of the package so I intend to terminate my contract with them and use the above set up.

It would be very useful if I could port the existing landline number, which I`ve had with various providers for about 20 years .

The phone works well but using the number which came with the ASDA sim is not ideal as people could  assume that it`s a mobile and try to text me etc.

Tomorrow I`ll speak with ASDA mobile and ask them.

 

This message was authored by: GD1

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@johnwm  Your 5G hub may well have a telephone port, however  and I can categorically state this, no UK 5G provider offers a landline over their 5G Broadband service, it's just not part of the setup and was never meant to be set up with a landline being a requirement.

 

The Asda sim is intended for Mobile phone usage not a 5G boradband hub, so I think you're getting this confused with it having a landline.

 

A proper 5G Mobile broadband sim is a Data Only sim.

 

If you wish to piggy back a phone service off of it would need to be a VOIP service.

 

I'll also say that reading your post it seems like you're wanting to port a landline number to a mobile sim, that can't be done.

 

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

*removed*

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: PAC code for landline phone

Posted by a Superuser, not a Sky employee. Find out more

@johnwm wrote:

.

From research on the web it seems it is possible to transfer a landline number to a mobile phone.They have the same 11 digit (including area code) format.

 


Most companies doing this are VoIP providers, with voice calls to the ported number appearing in an app on the mobile device: there appear to be some specialist exceptions

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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