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Discussion topic: Number not recognized only on one number

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This message was authored by: chefey

Number not recognized only on one number

Hi

Hope you can help.

   For a few months now when phoning my friend it comes up with "number not recognized", it is only with his number, no one else's. It is the correct number, it is the same calling from mobile. 

Thnks in advance.

    David

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This message was authored by: Daniel0210

Re: Number not recognized only on one number

Posted by a Superuser, not a Sky employee. Find out more

@chefey 

If it's the same whether you call from your landline or your mobile that may point towards the issue being at his end. If he calls you does it display his caller I.D. and does it display his correct number? Is he having the same issue with other callers?


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This message was authored by: chefey

Re: Number not recognized only on one number

Hi Daniel

  I will check this out and get back to you.

  Thanks  

 David

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