Not receiving any i

[yvomel55]

Cannot receive any incoming calls. 
can make outgoing calls okay. 

[Highlinder]

@yvomel55  Could youplease run the phoneline test please following the link below.

https://www.sky.com/help/articles/fix-phone-problems-start 

[yvomel55]

Yeah. Tried all that. Still not able to receive inbound calls. 

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[lettice]

A number of us suffered a similar problem around the 14th, have a look in the thread below.
Maybe you had a similar experience?
All resolved for us now yesterday afternoon. Looks more like a Sky Talk Shield glitch somewhere.
Unable to receive incoming calls | Sky Community 

[Mr+Flibbles+86 · Accepted solution]

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[yvomel55]

Apologies. All okay now.  Don't know how or why but sorted.  No change of hardware or anything done. Just seemed to rectify 'itself' !!