24 Oct 2022 05:15 PM
Hi I have broadband with voice package, the green voice led light is on on the modem but there is no dial tone on the phone and it says "no line" on the phone display. I've done all the required checks multiple times and still no good. I've also uploaded pictures of the back of the modem. Please advise thanks.
24 Oct 2022 05:21 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you confirm that your phone is plugged into your broadband Hub, not the wall socket?
24 Oct 2022 05:45 PM - last edited: 25 Oct 2022 09:08 AM by KevNewMedia
Moderator note: Removed the image as it contains a code that is specific to the customer
24 Oct 2022 05:58 PM
Posted by a Sky employeeHi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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