Discussion topic: No phone line can't make or receive callls

This message was authored by: Eloop67 · ‎25 Feb 2023

Can't make or receive calls. Done all the checks with phone socket but it hasn't worked.

This message was authored by: Daniel0210 · ‎26 Feb 2023

Have you made any changes to your Broadband / Talk package recently?

If you haven't already, try the troubleshooting here. Don't worry that it seems to be about your broadband. If a fault is detected it may allow you to book an engineer there and then

https://www.sky.com/help/articles/broadband-diagnostic-start

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: Tom-W19 · ‎26 Feb 2023

Thanks for escalating. We've sent an invite to Eloop67.

Thanks
Tom

This message was authored by: Lisa-P1987 · ‎28 Feb 2023

Update – We are still looking to help you Eloop67. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: No phone line can't make or receive callls

No phone line can't make or receive callls

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