No phone line

[Car123]

I have no phone line at all can't send or receive calls

[Highlinder]

@Car123  Have you changed your package with Sky or just moved to Sky or did this just happen out of the blue?

[Lisa-P1987]

Hi there Car123, I have escalated your post to our Community Messaging, just look out for the colourful bubble to start the conversation. 

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Update – We are still looking to help you Car123. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂