27 Jul 2024 04:07 PM
I am new broadband customer, the broadband is ok, I have no landline, I should have pay as you talk
27 Jul 2024 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Tommy7188 If the router has a voice light it needs to be plugged into the back of the router and not into the master socket.
27 Jul 2024 04:15 PM
Posted by a Superuser, not a Sky employee. Find out more
Where do you have the phone plugged.
The back of the router or the old master socket
27 Jul 2024 04:17 PM
Hi,
old master socket
27 Jul 2024 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more
As of september last all phone line are plugged into the phone socket on the rear of the sky hub. What colour is the phone light on the hub
27 Jul 2024 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Tommy7188 If the router has a voice light it needs to be plugged into the back of the router and not into the master socket.
27 Jul 2024 04:30 PM
Thank you, that seem to have done it.
many thanks
27 Jul 2024 04:32 PM
Thanks for your help
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