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Discussion topic: No landline for over 2 months despite frequent telephone and text messages

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This message was authored by: Jean+Pearce

No landline for over 2 months despite frequent telephone and text messages

I am deaf and have been communicating with you via E:mail and have had replies from Ramya, Emmanuel and Aishwarya. We have not had a landline for two months.  I have been a customer of yours since 2014.  Please look at the correspondence and repl.y by E:mail.

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This message was authored by: Daniel0210

Re: No landline for over 2 months despite frequent telephone and text messages

Posted by a Superuser, not a Sky employee. Find out more

@Jean+Pearce 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

Sky won't reply as a result of your post on here. Your Community log-in name isn't linked to any Sky accounts you may have. 

If you have health issues that amongst other things may affect your ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these related links… ~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: SKY1992bf

Re: No landline for over 2 months despite frequent telephone and text messages

Posted by a Superuser, not a Sky employee. Find out more

@Jean+Pearce we're just customers on here not sky support so can't look into anythng, all i van suggest is that you continue your email communcation with sky directly


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