No dial tone or internet

[RP1983]

Good morning,

I currently have no dial tone on the landline or internet access, can you help please?

[Lisa-P1987]

hi there RP1983, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147   

[Lisa-P1987]

Update - Spoken to RP1983, after a few checks, we have booked an engineer 🙂