Discussion topic: No Incoming Calls
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Message posted on 05 Oct 2022 08:52 PM
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No Incoming Calls
Hi, we went over to fibre on Friday. The hub was posted to arrive the same day the engineer was here but unfortunately the postal strike delayed it arriving. I've now got it and set it up.
All works apart from you can't get incoming calls on the landline. See this has been raised a number of times but always resolved by being escalated for a contact from Sky. Anyone any ideas how to resolve please?
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Message posted on 05 Oct 2022 08:55 PM
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Re: No Incoming Calls
If your Hub has a Voice light which is lit, is your phone plugged into the Hub, not the normal wall socket?
Message posted on 05 Oct 2022 09:02 PM
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Re: No Incoming Calls
Yes it's lit green and the phone is plugged into the hub
Message posted on 05 Oct 2022 09:03 PM
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Re: No Incoming Calls
Can make outgoing calls
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