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Discussion topic: New fibre broadband
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This message was authored by: Chris540
Message posted on 03 Jun 2025 11:02 AM
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New fibre broadband
Yesterday we had fibre broadband installed, the engineer who installed it thought that we would keep our phone number, when I dial it I am told that the number is not recognised
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jun 2025 11:12 AM
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Re: New fibre broadband
After broadband is activated it can take another 24 hours for the landline to fully function.
Try dialling 17070 from the landline and listen to the automated message which should give your number.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Chris540
Message posted on 03 Jun 2025 12:04 PM
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Re: New fibre broadband
Thanks
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