New Broadband box Only 3 lights on - no voice light

[Melkor67]

We got a new broadband box last week and we have had no  landline since. The voice light has not come on.   The phone says "check phone line"I think there is a fault. How do I get this sorted.

thanks

[Highlinder · Accepted solution]

@Melkor67When was your broadband activated and have you turned the router off and back on since the activation?

[Melkor67]

Hi

I just tried turning it off there and Im delighted to say all lights came on and the phone is working.  Thank you. I should have tried that before I came on.

[Highlinder]

@Melkor67Great that it is all working.