NO WORKING PHONE

[VSPearsall]

My home phone hasn't worked for more than 3 months. I am 76 years old and don't always use my mobile. I also have discovered that l have sky cinema and didn't sign for it ¡!!!!!!!

[Mark39]

Have you reported your non-working phone to Sky? They won't know it's not working until you do.

[Daniel0210]

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@VSPearsall wrote:
I also have discovered that l have sky cinema and didn't sign for it 

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@VSPearsall 

You will have agreed to it at some point. Perhaps it was a condition of having another add on at a reduced price. 

To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv