14 Dec 2023 07:41 PM
My phone Iine is very crackly and I keep getting calls that only ring once day and night. There is no record of the number phoning me. The calls have been over the last couple of weeks. I have tried unplugging the phones and it is still happening and the line is still not good
15 Dec 2023 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more@Daisy+Dolly this fault needs reporting to Sky.
I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.
15 Dec 2023 12:02 PM
Posted by a Sky employeeHi there @Daisy+Dolly , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Dec 2023 12:35 PM
Posted by a Sky employeeWe are still looking to help you @Daisy+Dolly . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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