Line cord error please check

[Johnbambrough]

Hi, My phone at home that we dont really use alot has now had line cord error on for a couple of weeks but ppl cant contact us and there is no way of phoning out at all its totally quiet when you pick the handset up and says line cord error constantly on both handsets. Thanks

[Chrisee]

@Johnbambrough if two handsets are affected it is probably the issue is something else. Check the phones are plugged in properly and that if using wall sockets the system any line filters are working. Beyond that you need to call Sky to get an engineer to check the set up.