Landline phone crackles when you when you use it

[Hello+Golds]

hi is there anybody knows how to stop your landline crackling it's a BT analog line at the moment but in the future it will be digital. Will this stop then or do I have to buy another phone for my landline or is it my fault, the landline port

[jamesn123 · Accepted solution]

Hi @Hello+Golds 

Its likely down to a fault on your line although make sure your using a microfilter that isnt faulty.

When you move to digital voice this problem should go away 

[cookiemonsteruk]

@Hello+Golds 

Any phone you have now should also work on a future full fibre directly connected to the sky router.

Re: the crackling line is this affecting your broadband?

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...