Landline phone call cut off twice

[PURCELYN]

I have got cut off twice this evening using my landline. I cancelled my contract with you on Tuesday 12th July, the contract ends on 27th July so why have I been cut off twice using my landline this evening?

[caesarome]

You are not talking to Sky support via here as we are other Sky customers who are helping each other out.

Could this be down to a fault on the line, do you have a dial tone ?

[Mark39]

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@PURCELYN wrote:

I have got cut off twice this evening using my landline. I cancelled my contract with you on Tuesday 12th July, the contract ends on 27th July so why have I been cut off twice using my landline this evening?

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None of that would cause you to be cut off. If Sky had withdrawn your service you wouldn't be able to initiate a call at all. Sounds like a fault as @caesarome posted.