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This discussion topic has been answered Discussion topic: Landline not working

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This message was authored by: Tracy1974

Landline not working

I got Sky fitted on Tues. Got landline and broadband. Just rang Sky as i have not had my landline working since it was connected. Told to give it 72hrs which i did. Spoke to sky tried various things but no joy. Told they would have to escalate it to the engineers where it can be fixed remotely. Told to give it until Tues and if still not fixed to ring again. This is ridiculous. I rely on my landline for my elderly father. He cant afford to keep ringing my mob.


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This message was authored by: Mark39 Answer

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

I assume your phone is plugged into your broadband Hub? Is the 'Voice' light green?

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This message was authored by: Mark39 Answer

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

I assume your phone is plugged into your broadband Hub? Is the 'Voice' light green?

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This message was authored by: Tracy1974

Re: Landline not working

Voice light is nothing

This message was authored by: Mark39

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

Looks like your phone service may not have activated correctly, which, from posts here, happens occasionally. I'm afraid it's a matter of waiting for Sky to put it right.

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