If this fault has just started and you have made no changes to your broadband package then see if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:
https://www.sky.com/help/articles/fix-phone-problems-start
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
