0

Discussion topic: Landline not working since new broadband

Reply
This message was authored by reggie093 This message was authored by: reggie093

Landline not working since new broadband

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Landline not working since new broadband

Posted by a Superuser, not a Sky employee. Find out more

@reggie093 wrote:

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 


Follow the guide here and report it to Sky: https://www.sky.com/help/articles/fix-phone-problems-start 

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Mark39 This message was authored by: Mark39

Re: Landline not working since new broadband

Posted by a Superuser, not a Sky employee. Find out more

@reggie093 wrote:

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 


Do you have a Sky Q Hub, or is it a white Max Hub?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion