Internet

[Natalie_mac75]

Hello, but why am I having to use my data as Internet not good, and telephone line down? 

[Natalie_mac75]

OK how long will this be as Internet lagging? 

[Mark39]

---

@Natalie_mac75 wrote:

OK how long will this be as Internet lagging? 

---

Can you clarify what you're asking, please? How long will what be?

[Natalie_mac75]

Hello has my landline been checked yet?

And if so is all ok? 

[Daniel0210]

@Natalie_mac75 

In case you’re not already aware, you aren’t talking to Sky Customer Services here. This is a customer based forum where we try to help other customers. Unless you've called Sky nothing will have been checked.,

[Mark39]

---

@Natalie_mac75 wrote:

Hello has my landline been checked yet?

---

Not as a result of you posting here. We're customers.

Did you read the reply to your first post?

[Steven1022]

I am having the same problem my internet is still working but my phone line is still not connecting when I call the land line (from mobile just get one beep from the phone then nothing) and my call just goes to sky's answering service like we haven't answered our phone. 

[Mark39]

@Steven1022 are you new to Sky broadband/landline? Or has your Sky landline worked OK up to now?

[Steven1022]

Been with sky for years it's worked fine till now 

[Mark39]

Try Sky's troubleshooting here: https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-standa...