Not receiving or being able to make calls

[AARON111]

I'm unable to receive or make phone calls, internet is still working, if you dial my phone number from another phone it rings but the house phone doesn't! When you pick up to dial out there is no tone. Has my landline gone digital without being informed?  

[Addie15]

Hi there,  @AARON111. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147