This discussion topic has been answered Discussion topic: Landline not working after new Router
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Message posted on 22 Sep 2025 04:00 PM
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Since we had a new router our landline hasn't worked. this was a couple of months ago. I think I have done everything I was advised to do.
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Message posted on 22 Sep 2025 04:03 PM
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@DMWalker most new installs now supply the landline via the hub so the phone has to be plugged into that not the old phone sockets. If you are doing that and the phone isnt working call Sky.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 22 Sep 2025 04:03 PM
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@DMWalker most new installs now supply the landline via the hub so the phone has to be plugged into that not the old phone sockets. If you are doing that and the phone isnt working call Sky.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 22 Sep 2025 04:03 PM
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Re: Landline not working after new Router
@DMWalker Where is your landline plugged into, if the back off the sky Hub, and when you pick the phone up do you get a dial tone!
Message posted on 23 Sep 2025 06:35 AM
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Re: Landline not working after new Router
It is plugged in to the back of the router.
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