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Discussion topic: Landline has stopped working

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This message was authored by: Br00mfield3

Message posted on ‎22 Sep 2025 02:31 PM

Landline has stopped working

Getting my landline back up and running. The landline is essential to me and I need information as soon as possible 

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This message was authored by: Daniel0210

Message posted on ‎22 Sep 2025 02:38 PM

Re: Landline has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Br00mfield3 
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.

 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: Daniel0210

Message posted on ‎22 Sep 2025 02:45 PM

Re: Landline has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Br00mfield3 

Your duplicate thread has been removed as you already have this one. And, as you can see from the signature at the bottom of my posts I don't provide advice via DM. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Mark39

Message posted on ‎22 Sep 2025 02:51 PM

Re: Landline has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Br00mfield3 have you reported a fault to Sky?

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