26 Nov 2024 10:22 PM
My landline phone rings every night at exactly the same time. There is no number displayed and the line is dead when I answer it. How do I stop this?
27 Nov 2024 02:08 AM - last edited: 27 Nov 2024 02:09 AM
Posted by a Superuser, not a Sky employee. Find out more@Martingibson Have you got any Tele care equipment or alarm panel connected to your line?
27 Nov 2024 07:09 PM
No I haven't
27 Nov 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Martingibson To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite or blue chat bubble.
When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.
I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts
28 Nov 2024 10:58 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @Martingibson.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion