Landline connection

[Markmad]

Hi, 

Just setting up sky broadband and sky talk, not going for Internet calls (poor mobile reception and vulnerable person living here). Reference our existing phone....do I plug it into the microfilter supplied by Sky? Do I plug it into the router? Or can I plug it into an old microfilter in another room (it's not a microfilter provided by Sky)?  Sorry for confusion!

Many thanks

[caesarome]

The supplied micro filter needs to go into the box where your phone wire comes into your property then you can insert the phone cable and the cable to your broadband hub into it,

[Mark39 · Accepted solution]

@Markmad if you don't have Internet calls, you plug the phone into the wall socket, not your Hub.

If the wall socket has separate ports for broadband and phone, you don't need to use,the microfilter. 

Otherwise plug your phone into the microfilter and plug the microfilter into the wall socket. Any microfilter will do - it doesn't need to be the one provided by Sky.

[Markmad]

@Mark39 Brilliant, thank you!

[Nigel+J+B]

I had the same question so will go out and buy myself a telephone handset and plug it in.