Landline answer phone stopped working

[DinoEnzo]

Landline was working okay, now out of no where the answer phone does not work, calls are dropped

any suggestions?

[Mark39 · Accepted solution]

I'm guessing you mean the 1571 service? I think you'll need to report it to Sky. We can ask Sky's messaging team to contact you here so that you can report it, if you wish, or give them a call on 150.

[DinoEnzo]

Sky contacted and fault identified, just waiting on openreach to resolve 

thank you!

[JohnEG]

My landline has stopped working I can not phone out or receive incoming calls - My phone exhibits "Please check phone connection" - I have, nothing helps!

[caesarome]

@JohnEG 

Does anything appear here for you:

https://www.sky.com/servicechecker

[Martinmcd]

Hi, my 1571 has stopped working and an engineer came out to activate it last Wednesday and it is still not working.

Any help would be appreciated.

Thanks

[Mark39]

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@Martinmcd wrote:

Hi, my 1571 has stopped working and an engineer came out to activate it last Wednesday and it is still not working.

Any help would be appreciated.

Thanks

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See the post marked as the answer.

[Daniel0210]

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@Martinmcd wrote:

Hi, my 1571 has stopped working and an engineer came out to activate it last Wednesday and it is still not working.

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@Martinmcd 

Presume the engineer checked it before leaving so this is a returning issue? 

[PeterCumbria]

I have same issue landline answer phone stopped working and when I phoned 150 it said "Sorry this number is not working"  What to do?