Landline Dead

[Linda2018]

Hi anyway advise welcome.  My landline is not working, cannot make or receive calls, and my mobile is texting only.  Does anyone have an email address that I can contact Sky on?  I am disabled so need my landline.  Thank you.

[GD1]

@Linda2018  Sky don't uise email as acommunication methid, have you registered with the Accessibility Team as they have a number of contact routes  https://www.skyaccessibility.sky/

When was the last time your line worked?

[Linda2018]

Where do I go to have a live chat with expert?

[Daniel0210]

@Linda2018 

Live Chat isn't always available. Have you signed up for the Accessibility Team as suggested above? Once registered there are different methods of communication with this team
https://www.skyaccessibility.sky/

[Mark39]

@Linda2018 try the connection test here, regardless of whether or not your broadband is working ok. If a fault is detected, you'll be able to book an engineer there and then: https://www.sky.com/help/articles/broadband-diagnostic-start

[Linda2018]

Thanks for replying but clicked your link but I'm either being very stupid but cannot seem to find where I should register for Accessibility,

[caesarome]

@Linda2018 

Have you tried what @Mark39 wrote and tried the line test because if a fault is found outside of your property you can arrange and engineer repair.

[Highlinder]

@Linda2018  If you click on the link, you are looking for a picture of the young woman smiling with the headset on and it says below it " Register for our services ".

[Linda2018]

Landline is up and running now.  Thanks for all your help.