@Jagruti wrote:
The phone is plugged into the wall connection for the phone as it has always been. The new router is in another wall connection which was connected recently, approx a month or 6 weeks ago.
With a router connected that recently, it would be expected that the live voice call connection is now through the Hub itself, not a separate wall socket.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
