Land line not working

[Geo21]

I would like to know how to get landline working! Just switched broadband etc to sky now I have problems 🤦‍♀️

[Mark39]

When was your Sky service activated? Is your phone plugged into your broadband Hub?

[Geo21]

Yes it is

[Daniel0210]

@Geo21 

If you've just switched to Sky broadband it can take up to 24 hours for your landline can be fully operational. 

[Geo21]

I've been with sky since 31st July, phone has been working but decided to stop 🤦‍♀️ I've tried all the suggestions with no joy

[Mark39]

@Geo21 if you've carrred out all the checks, including Sky's service status checker, you'll have to contact them to report a fault.

You can find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Other contact options here: https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295

[Geo21]

Thank you so much for your help, I'll give them a call