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Discussion topic: Issues receiving phone calls

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This message was authored by DavidEB942 This message was authored by: DavidEB942

Issues receiving phone calls

Cannot receive phone calls but can make outgoing calls.

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Issues receiving phone calls

Posted by a Superuser, not a Sky employee. Find out more

What's the background to this? Are you new to Sky Broadband/Talk?

DavidEB942
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This message was authored by DavidEB942 This message was authored by: DavidEB942

Re: Issues receiving phone calls

Hi, no, not new.  Been working fine for a few years.  Frustratingly, Sky say that there is no issue... but there clearly is!

This message was authored by Mark39 This message was authored by: Mark39

Re: Issues receiving phone calls

Posted by a Superuser, not a Sky employee. Find out more

Is this from their service checker, or have you spoken to Sky about it? Does your phone plug into your broadband Hub, or the wall socket? If the latter, does it have separate sockets for broadband and phone, or just the one socket?

DavidEB942
Topic Author
This message was authored by DavidEB942 This message was authored by: DavidEB942

Re: Issues receiving phone calls

Spoken with Sky.  Phone plugs into wall.

When Sky call the line it works (for them) but for no one else where it says the number is unobtainable.

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