26 Jul 2022 02:55 PM
We are getting up to 7 calls a day (not at night) where the phone display shows the message "Incoming Call". When we pick up the phone we only hear the dialling tone. If we let the call go to the answering machine it will record a lot of static noise then stop. Although we have a telephone socket with a built in filter I have tried adding another filter but this has not stopped the false calls.
26 Jul 2022 04:41 PM
Further developments...... I picked up the phone to dial out and heard a discussion going on! Issue reported to Sky Engineers (who were very quick to answer the phone) Line tested a fault found all within 10 minutes. Thank you.
26 Jul 2022 03:01 PM
Posted by a Superuser, not a Sky employee. Find out moreFax machine perhaps? No amount of microfilters will stop these calls, I'm afraid, but you could use the Sky Talk Shield to block the number, or screen the call.
26 Jul 2022 03:09 PM
Thanks Mark. But ......... No phone number displayed so cannot block the number. That is why I thought it might be something to do with static or something similar. Definitely no FAX machine in the house and cannot think of anyone with a FAX machine who would try to contact.
26 Jul 2022 04:41 PM
Further developments...... I picked up the phone to dial out and heard a discussion going on! Issue reported to Sky Engineers (who were very quick to answer the phone) Line tested a fault found all within 10 minutes. Thank you.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion