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Discussion topic: I have sky talk through the internet and can make calls but no receive the em from mobikes

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This message was authored by erti This message was authored by: erti

I have sky talk through the internet and can make calls but no receive the em from mobikes

All lights on hub are green, I can call my own mobile number from the land line, but when I call the land line from my mobile, it says number not recognised 

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This message was authored by caesarome This message was authored by: caesarome

Re: I have sky talk through the internet and can make calls but no receive the em from mobikes

Posted by a Superuser, not a Sky employee. Find out more

@erti 

Can you receive calls from others to your landline phone or is it just your mobile that you can't use to call your number ?

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erti
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This message was authored by erti This message was authored by: erti

Re: I have sky talk through the internet and can make calls but no receive the em from mobikes

Calls can be made to land lines and mobiles, but can not receive calls from any phone

This message was authored by Mark39 This message was authored by: Mark39

Re: I have sky talk through the internet and can make calls but no receive the em from mobikes

Posted by a Superuser, not a Sky employee. Find out more

When was your service activated? It can take a few,days before activation of the phone service is completed.

erti
Topic Author
This message was authored by erti This message was authored by: erti

Re: I have sky talk through the internet and can make calls but no receive the em from mobikes

It was installed on 26th July, was told to just plug my phone in, the line was live, but was a few days before I noticed we had received no calls

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