Discussion topic: My broadband is working (slow according to tests). But can’t make/receive landline calls.

This message was authored by: Adrian_V · ‎19 Jun 2024

Our broadband is working, although slow according to the tests. The main issue is there's no landline. No ring tone, can't receive or make outgoing calls. I've unplugged everything, tried a different phone with no success.

This message was authored by: caesarome · ‎19 Jun 2024

Does your broadband hub have a voice light on it that is lit ?

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This message was authored by: Adrian_V · ‎19 Jun 2024

Hi, yes all lights are green. I eventually got to speak to a representative. It sounds like there's a fault somewhere outside of the property for the engineer to investigate. Thanks for your help.

This message was authored by: My+account+colin · ‎03 Aug 2024

The phone line has no dial tone at all and our broadband is so slow it doesnt work

cannot provide any photos for either problem

Discussion topic: My broadband is working (slow according to tests). But can’t make/receive landline calls.

My broadband is working (slow according to tests). But can’t make/receive landline calls.

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Re: My broadband is working (slow according to tests). But can’t make/receive landline calls.

Re: My broadband is working (slow according to tests). But can’t make/receive landline calls.

Re: My broadband is working (slow according to tests). But can’t make/receive landline calls.

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