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This discussion topic has been answered Discussion topic: How to add extra phones ?

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This message was authored by: Tommy2

How to add extra phones ?

I currently have a DECT set of two BT Phones that I am using with Sky however, I would like to add more without getting a new DECT phone set. I deally I would like a corded telephone near my Sky Hub as well as the DECT telephone set. I was wondering if anyone could advise on how to do this please as Sky advised me not to add a telphone extension reel to the back of my Sky Hub (im unsure if this would work) and im aware that Sky dont support digital voice adapters. Is it possible to use a splitter at the back of the Sky Hub so that more than one phone could be used ? 

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
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This message was authored by: TimmyBGood Answer

Re: How to add extra phones ?

Posted by a Superuser, not a Sky employee. Find out more

@Tommy2 

 

A regular passive analogue phone splitter should be fine.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: -Heather-

Re: How to add extra phones ?

Posted by a Sky employee

Hi @Tommy2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and discuss this further with you. 

 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

 

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

This message was authored by: TimmyBGood

Re: How to add extra phones ?

Posted by a Superuser, not a Sky employee. Find out more

@Tommy2 wrote:

Is it possible to use a splitter at the back of the Sky Hub so that more than one phone could be used ? 


Yes

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Tommy2

Re: How to add extra phones ?

thank you @TimmyBGood  so im guessing two phones plugged into a splitter at the back of the hub and one plugged into it via a telpehone extension lead should be fine ?

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
This message was authored by: TimmyBGood Answer

Re: How to add extra phones ?

Posted by a Superuser, not a Sky employee. Find out more

@Tommy2 

 

A regular passive analogue phone splitter should be fine.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: Tommy2

Re: How to add extra phones ?

Thank you for answering @TimmyBGood , im pleased with this as Sky dont do VOIP adapters like other proiders, my only confusion was using a telphoen extension lead/cable as the manual states a phone should plug directly into the Sky hub, which is difficult in my case.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
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