This discussion topic has been answered Discussion topic: How to add extra phones ?
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Message posted on 31 Aug 2026 04:21 PM
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I currently have a DECT set of two BT Phones that I am using with Sky however, I would like to add more without getting a new DECT phone set. I deally I would like a corded telephone near my Sky Hub as well as the DECT telephone set. I was wondering if anyone could advise on how to do this please as Sky advised me not to add a telphone extension reel to the back of my Sky Hub (im unsure if this would work) and im aware that Sky dont support digital voice adapters. Is it possible to use a splitter at the back of the Sky Hub so that more than one phone could be used ?
Sky Full Fibre 500mbps
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Message posted on 02 Sep 2026 01:17 PM
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A regular passive analogue phone splitter should be fine.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 01 Sep 2026 09:50 AM
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Re: How to add extra phones ?
Hi @Tommy2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and discuss this further with you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Message posted on 02 Sep 2026 08:04 AM
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Re: How to add extra phones ?
@Tommy2 wrote:
Is it possible to use a splitter at the back of the Sky Hub so that more than one phone could be used ?
Yes
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Sep 2026 01:07 PM
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Re: How to add extra phones ?
thank you @TimmyBGood so im guessing two phones plugged into a splitter at the back of the hub and one plugged into it via a telpehone extension lead should be fine ?
Sky Full Fibre 500mbps
Message posted on 02 Sep 2026 01:17 PM
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A regular passive analogue phone splitter should be fine.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 02 Sep 2026 01:18 PM
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Re: How to add extra phones ?
Thank you for answering @TimmyBGood , im pleased with this as Sky dont do VOIP adapters like other proiders, my only confusion was using a telphoen extension lead/cable as the manual states a phone should plug directly into the Sky hub, which is difficult in my case.
Sky Full Fibre 500mbps
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