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Discussion topic: Historic call charges for Sky Talk

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This message was authored by GeoffSky This message was authored by: GeoffSky

Historic call charges for Sky Talk

I am on Sky Full Fibre Broadband which includes Sky talk services and my landline phone is connected to my router.  I changed to FTTP a good while ago and I am trying to find out how much the landline rental charge was when I was previously connected via the old copper network.  My Sky statements only go as far back as December 2022.   Is there any way to access the historic data or is it a case of phoning Sky ?

I don't use my landline anymore for outgoing calls but do occasionally receive an incoming call -usually spam.


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Historic call charges for Sky Talk

Posted by a Superuser, not a Sky employee. Find out more

You can use this form to request the information you want. However, line rental charges have been bundled with Sky's broadband products for years, and aren't separately specified.

 

https://www.sky.com/help/forms/customer-information-request

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Historic call charges for Sky Talk

Posted by a Superuser, not a Sky employee. Find out more

You can use this form to request the information you want. However, line rental charges have been bundled with Sky's broadband products for years, and aren't separately specified.

 

https://www.sky.com/help/forms/customer-information-request

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Historic call charges for Sky Talk

Posted by a Superuser, not a Sky employee. Find out more

@GeoffSky 

 

Note there's nothing to be saved from having a 'no-landline' service (which Sky doesn't offer anyway) : the 'line rental' pays for the broadband data circuit.

 

The default Sky Talk Internet Calls 'Pay As You Talk' has no additional cost if no outbound calls aren't made, but cannot be removed.

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