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Discussion topic: Hi I have a sky hub at home it’s new and I have a problem with the connection three green lights are

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Message posted on ‎20 Sep 2023 12:54 AM

Hi I have a sky hub at home it’s new and I have a problem with the connection three green lights are

Hi I have a sky hub at home it’s new and I have a problem with the connection three green lights are But the voice light is orange what can I do to fix this problem 

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This message was authored by: caesarome

Message posted on ‎20 Sep 2023 06:30 AM

Re: Hi I have a sky hub at home it’s new and I have a problem with the connection three green lights

Posted by a Superuser, not a Sky employee. Find out more

@Abbas1 

Have you rebooted your hub as per this:

 

https://www.sky.com/help/servicestatus/broadband-and-talk

 

Reported on: 19 Sep 2023 22:50 PM

We are aware that some Sky Broadband customers have been experiencing issues. Our engineers have now resolved this however If you continue to experience issues please complete a power reset on your Sky Broadband Hub. We apologise for any inconvenience caused.

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